Customers Point Finger At Signal-Blocking Culprit.
April Fools! Metal roofs may catch flack over spotty Wi-Fi or cell signals, but the truth is other issues are what’s causing today’s weak or unreliable signals. In fact, experts report that the reflective properties of a metal roof can even enhance signal reception inside a building in some cases. The theory is that the reflecting from different angles would increase the chances of the signals being picked up by your phone.
If your customers get caught in this metal-roof myth, let them know that the quality and strength of signal are the most common issues when it comes to Wi-Fi and cellular service.
For Wi-Fi, signals are commonly impacted by the age of your router, where it is located, and whether there are physical obstructions or conflicting electrical devices that may be interfering. For cell service, coverage is unfortunately impacted the diversity of frequency bands used by the provider and the density and location of the network towers. None of which you can control.
Still, you can offer your customers these helpful tips which can strengthen and stabilize their service.
For Wi-Fi:
- Update older, outdated routers
- Reposition routers to a more central location in your home or closer to the devices using it
- Install an access point device to serve as a bridge between your router and devices
- Extend your Wi-Fi’s reach by adding an exterior antenna
- Consider installing a mesh network
For cellular reception:
- Check out multiple service providers—some will have better coverage in your area
- Consider a cell phone signal booster which can help capture weak outside signals via an external antenna and rebroadcast it into the home
- Enable Wi-Fi calling on your phone if your Wi-Fi signal is strong and stable
Cellular and Wi-Fi signals can be frustrating, but that’s no reason to blame your metal roof. As roofers, we should do our best to share accurate information and keep these myths from influencing prospective customers.
To learn more about Marco, visit www.MarcoIndustries.com. To contact Marco directly, you can email or call 1-800-800-8590.